Collective bargaining in the essential services sector can often be challenging.
Without the risks to strike or lock out, the parties find it all too easy to “give up”, sending the process to an expensive arbitration process. Moving away from a traditional and adversarial approach towards a more collaborative and Interest Focused approach to negotiation is seen as the new way forward. This program will give the participants the tools to effectively negotiate at the bargaining table. Roleplaying will be utilized to teach hands-on skills.
Total Classroom Hours: 16