Interpersonal and Group Communication Skills

Course Code: SSW 108

This course introduces learners to interpersonal and group communication skills that are fundamental to professional practice in human services. A focus on self-awareness, self-management, and effective verbal and non-verbal communication will form the basis for developing social service worker interventions and engaging in professional collaboration. Bridging theory and practice within an interactive classroom format, learners will engage with cross-cultural awareness and communication, giving and receiving feedback, managing emotions effectively, and addressing and resolving conflict. Through skills-based group exercises and individual self-reflections, learners will be guided in developing foundational interpersonal communication skills to work effectively with diverse individuals, client groups, and professional teams.

Contact Information:

Faculty of Social & Community Services, Department of Continuing Education
humber.ptssw@humber.ca
416.675.6622 ext. 2628

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Humber North
205 Humber College Blvd.
Toronto, Ontario, Canada M9W 5L7

Humber Lakeshore
3199 Lake Shore Blvd. West
Toronto, Ontario, Canada M8V 1K8

Humber Downtown (IGS Campus)
59 Hayden Street
Toronto, Ontario, Canada M4Y 2P2

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Refund Information - Continuous Professional Learning

Generally $25 of the fee is non-refundable unless Humber cancels the course. However, some courses have unique refund policies. Please be sure you understand the refund policy before you register.

If Humber cancels the course, a full refund will be granted. If you decide to Drop, Transfer or Withdraw from your course, you must do this by logging into the CPL Learner Portal before the date listed under Important Dates on this webpage. Drop/Transfer/Withdraw deadlines are also posted in the Learner Portal and are noted in your Registration Receipt email. Note: Leaving an email or phone message to request a Drop, Transfer or Withdrawal is not acceptable and will not be processed.

For Refunds, where payment was made by Visa or MasterCard, a credit will be applied to the credit card that was used.

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Fees Disclaimer

The fee displayed is the standard domestic tuition fee and should be used as a guideline only. Actual fees will be calculated when you are completing your registration.

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Refund Deadline

The last day to drop the course for a refund (less the Admin Fee).

Transfer Deadline

The last day to transfer to another available course or section.

Withdrawal Deadline

The last day to withdraw from the course without academic penalty (no refund).

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REFUND INFORMATION - CONTINUOUS PROFESSIONAL LEARNING

Generally $25 of the fee is non-refundable unless Humber cancels the course. However, some courses have unique refund policies (such as those offered by the Transportation Training Centre). Please be sure you understand the refund policy before you register.

If Humber cancels the course, a full refund will be granted. If you decide to Drop, Transfer or Withdraw from your course, you must do this by logging into the CPL Learner Portal before the date listed under Important Dates on this webpage. Drop/Transfer/Withdraw deadlines are also posted in the Learner Portal and are noted in your Registration Receipt email. Note: Leaving an email or phone message to request a Drop, Transfer or Withdrawal is not acceptable and will not be processed. There are exceptions to this policy for some courses/programs (such as those offered by the Transportation Training Centre where Drop/Transfer/Withdrawal is permitted up to 21 days prior to the course start date only by written email request submitted to truck.info@humber.ca).

For Refunds, where payment was made by Visa or MasterCard, a credit will be applied to the credit card that was used.

CPL Policies

Disclaimer

The fee displayed is the standard domestic tuition fee and should be used as a guideline only. Actual fees will be calculated when you are completing your registration.