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Interpersonal and Group Skills

Course Code: SSW 108

The course introduces students to interpersonal and group skills required in professional practice in the human services field. A focus on effective verbal and non-verbal communication will form the basis for developing social service worker interventions. Self-awareness strategies will help students understand ways in which professionals are seen by clients, colleagues and supervisors. Boundary issues, anger and conflict resolution; giving constructive feedback; practising tolerance and suspending judgment; taking personal responsibility for behavior; and learning how to express difficult emotions appropriately will be explored. Students will develop foundational skills to work effectively with diverse individuals, client groups and professional teams.

Contact Information:

Faculty of Social & Community Services, Department of Continuing Education
humber.ptssw@humber.ca
416.675.6622 ext. 2628

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