If you have questions and are not sure who to contact, click on the category below and choose from the list or search using keywords.
For locating the right person, click on the Org. Chart and search the Humber Directory to locate their email address. You can also send a quick email to fscssupport@humber.ca
| Program Support | Contact Person |
|---|---|
| Academic Inquiries for Students | Program Coordinator for FT Programs and Continuing Education Program Support Officer for CE |
| Academic Equipment | Associate Director, Operations |
| Academic Misconduct | Associate Dean for FT Programs; Continuing Education, Director for CE and Placement and Partnership Manager for WIL |
| Academic Software Requests or Renewals | Associate Director, Operations |
| Blackboard Questions (Continuing Education Programs) | Continuing Education Program Support Officer |
| Blackboard Questions (Full-Time Programs) | Program Support Officer and Scheduler |
| Blackboard Program Communication Sites (Dev Sites) | Operations Support Services Assistant |
| Continuing Education Certificate Printing | Continuing Education Program Support Officer |
| Continuing Education Certificate Design | Continuing Education, Director |
| Class Cancellation | Program Support Officer for FT Programs and Continuing Education Program Support Officer for CE |
| Course Outlines | Program Support Officer for FT Programs and Continuing Education Program Support Officer for CE |
| Course Schedule (Continuing Education Programs) | Continuing Education Program Support Officer |
| Course Schedule (Daytime Programs) | Program Support Officer and Scheduler |
| Curriculum Changes | Associate Dean for FT Programs and Continuing Education, Director for CE |
| Curriculum Mapping | Associate Dean for FT Programs and Continuing Education, Director for CE |
| Curriculum PDFs | Program Support Officer for FT Programs and Continuing Education Program Support Officer for CE |
| Equipment Repairs | Administrative Assistant |
| Final Exam Schedule (for on-campus delivery) | Operations Support Services Assistant |
| Grade Change Request | Program Support Officer for FT Programs and Continuing Education Program Support Officer for CE |
| Grade Entry | Program Support Officer for FT Programs and Continuing Education Program Support Officer for CE |
| Guest Parking Pass Request | Senior Support Services Officer |
| Guest Speaker Approval | Associate Dean for FT Programs and Continuing Education, Director for CE |
| Guest Speaker Gift | Administrative Assistant for Gift Card; Senior Support Services Officer for Gift/Swag |
| Independent Study Request | Associate Dean for FT Programs and Continuing Education, Director for CE |
| Instructional Supplies (for classroom) | Front Office Team |
| International Opportunities for Students (Academic and WIL Experiences Abroad) | Manager of International and Strategic Initiatives |
| Invigilation Request | Operations Manager & Operations Support Services Assistant |
| KPI Reports | Operations Manager |
| Minute Taking Requests | Associate Dean for FT Programs and Continuing Education, Director for CE |
| Missing Grades | Program Support Officer for FT Programs and Continuing Education Program Support Officer for CE |
| Off Campus Training for Continuing Education | Continuing Education Program Support Officer |
| Online Course Development | Associate Dean for FT Programs and Continuing Education, Director for CE |
| PAC Support | Manager of International and Strategic Initiatives |
| Partnership Agreements | Placement and Partnership Manager |
| PEQAB Process | Operations Manager |
| PEQAB Submission (student sample work, CV release form, course outlines etc.) | Program Support Officer |
| PLAR/Transfer Credit | Program Coordinator for FT Programs; Placement and Partnership Manager for WIL and Continuing Education, Director for CE |
| Print Calendar Reviews | Program Support Officer |
| Program Specific Training | Associate Director, Operations |
| Registration Help Lab | Operations Manager |
| Student Accommodation/Accessibility | Associate Dean for FT Programs; Continuing Education, Director for CE and Placement and Partnership Manager for WIL |
| Student Appeals | Associate Dean for FT Programs; Continuing Education, Director for CE and Placement and Partnership Manager for WIL |
| Student Feedback Questionnaire (SFQ) Process | Operations Manager |
| Student Support Advisors | Operations Manager |
| Test Centre Drop off/Pick up (Continuing Education) | Continuing Education Program Support Officer |
| Test Centre Drop off/Pick up (Full-Time Programs) | Front Office Team |
| Textbooks and Desk Copies | Front Office Team for FT Programs and Continuing Education Program Support Officer for Online & Evening Courses |
| Turnitin Account | Program Support Officer |
| Updates to Program Web Page | Program Support Officer for FT Programs and Continuing Education Program Support Officer for CE |
| Work Integrated Learning Inquries | Placement and Partnership Manager |
| Work Integrated Learning Related Events | Placement and Partnership Manager |
| Administrative Support | Contact Person |
| Business Card Orders | Front Office Team |
| Cabinet Key Requests | Front Office Team |
| Coordinating FSCS Interviews (in person or remote) | Assistant to Senior Dean |
| Emergency Bursary | Manager of International and Strategic Initiatives |
| Ergonomic Assessment | Associate Director, Operations |
| Exam Booklets | Front Office Team |
| Expense Reimbursement | Administrative Assistant |
| External or Inter-Office Mail | Front Office Team |
| FSCS Faculty & Staff Telephone List | Operations Support Services Assistant |
| FSCS Newsletter | Assistant to Senior Dean |
| Global Initiatives (International Partnerships, Research, Visiting Scholarship) | Manager of International and Strategic Initiatives |
| Humber Directory Updates | Operations Support Services Assistant |
| In Province Conferences and Workshops | Associate Dean for FT Programs and Continuing Education, Director for CE |
| Instructional Supplies (for classroom) | Front Office Team |
| Lenel Access Card Activation | Program Support Officer for FT Programs and Continuing Education Program Support Officer for CE |
| Mailrooms | Front Office Team |
| Minute Taking Requests | Associate Dean for FT Programs and Continuing Education, Director for CE |
| Newsletter Submission | Assistant to Senior Dean |
| Office Key Requests | Front Office Team |
| Office Supplies (for office space/remote work) | Front Office Team |
| On Campus Workplace Injuries/Student Injuries on Campus | Associate Director, Operations; Placement and Partnership Manager for WIL Injuries |
| Out of Province Conference/Business Travel | Manager of International and Strategic Initiatives |
| PAC Support | Manager of International and Strategic Initiatives |
| Partnership Agreements | Placement and Partnership Manager |
| Photocopier Supplies | Front Office Team |
| Registration Help Lab | Operations Manager |
| Request Documents in Alternate Formats | Program Support Officer for FT Programs and Continuing Education Program Support Officer for CE |
| Required Training (copyright, human rights, AODA, SASV etc.) | Operations Manager; Continuing Education, Director for CE |
| Scantron Forms | Front Office Team |
| Scheduling Meetings with Multiple Members of the Admin Team | Assistant to Senior Dean |
| Special Project Support | Assistant to Senior Dean |
| Social Media Inquiry | Senior Support Services Officer |
| Test Centre Drop Off/Pick Up (Continuing Education) | Continuing Education Program Support Officer |
| Test Centre Drop Off/Pick Up (Full-Time Programs) | Front Office Team |
| Textbooks and Desk Copies | Front Office Team for FT Programs and Continuing Education Program Support Officer for Online & Evening Courses |
| Travel Booking for Conferences | Administrative Assistant |
| HR Support & Accommodations | Contact Person |
| Employee Accommodations | Discuss with Reporting Manager |
| NFT Faculty Contracts | Scheduler for FT Programs & Continuing Education Program Support Officer for CE |
| NFT Support Staff Contracts | Administrative Assistant |
| One-time Payment Requests for Meetings and Trainings | Administrative Assistant |
| Pay Issues | Discuss with Reporting Manager and contact HR Support Centre (http://hrs.humber.ca/support/hrsupport.html) |
| Required Training (copyright, human rights, AODA, SASV etc.) | Operations Manager; Continuing Education, Director for CE |
| SWF Questions | Associate Dean |
| Time Card Entry in HRMS (NFT faculty) | Program Support Officer for FT Programs and Continuing Education Program Support Officer for CE |
| Facilities/Catering | Contact Person |
| Catering Request (large events, program meetings, etc.) | Senior Support Services Officer |
| Classroom Booking Requests | Program Support Officer for FT Programs and Continuing Education Program Support Officer for CE |
| Facilities Request for Non Events (temperature complaints, pest complaints, hazards etc.) | Program Support Officer for FT Programs and Continuing Education Program Support Officer for CE |
| Facilities Setup for Classroom Events | Program Support Officer for FT Programs and Continuing Education Program Support Officer for CE |
| Meeting Room Bookings | Program Support Officer for FT Programs and Continuing Education Program Support Officer for CE |
| Room Bookings for Large Events | Senior Support Services Officer |
| IT Support | Contact Person |
| Classroom Technology | Front Office Team |
| IT Login Credentials (faculty) | Program Support Officer for FT Programs and Continuing Education Program Support Officer for CE |
| IT Login Credentials (staff) | Operations Support Services Assistant |
| IT Resources | Discuss with Reporting Manager |